Privacy Policy
Last updated: September 9, 2026
Overview
York Artificial Grass operates a consumer-facing artificial grass and artificial turf installation service website for York, Pennsylvania and the surrounding approved service areas. This Privacy Policy explains how we collect, use, and protect information you provide when you request an estimate or contact us through this website.
Information We Collect
When you submit an estimate request or contact form, we may collect the following information: Full Name, Phone Number, Email, customer or project Address, Service Request selection, and any SMS consent selections you choose to provide. We also collect basic website analytics information such as the pages you visit, your approximate location, device type, and browser information.
How We Use Your Information
We use the information you submit to respond to your artificial turf service inquiry, schedule estimates and appointments, provide service communications, and improve our website and services. Your Service Request helps us understand the type of turf project you are considering so we can follow up appropriately.
Contact Communications
We may contact you by phone, email, or text message regarding your estimate request, scheduling, appointment updates, and service communications. Where you have separately provided marketing consent, we may also send special offers, discounts, and service updates. You may opt out of text messages at any time by replying STOP, and you may request HELP for assistance.
Mobile Information and Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, may be permitted when necessary to provide those services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Analytics and Cookies
This website may use basic analytics and cookies to understand how visitors use the site and to improve performance. These tools do not identify you personally. You can control cookies through your browser settings; disabling them may limit some website functionality.
Service Providers
We may work with limited service providers that support our operations, such as customer service and message delivery providers. These providers handle information only as needed to deliver those services and are bound by appropriate confidentiality obligations.
Data Protection and Retention
We take reasonable steps to protect the information you provide against unauthorized access, alteration, or disclosure. We retain inquiry and estimate information for as long as reasonably needed to respond to your request and provide service, and in accordance with applicable legal requirements.
Your Contact Choices
You control how we contact you. Consent checkboxes on our forms are optional and unchecked by default — your form will submit successfully even if you select neither. You may opt out of text messages at any time by replying STOP, request HELP for assistance, or contact us to update your communication preferences.
Contacting Us
To ask questions about this Privacy Policy or your information, call us at 717-714-3761 or visit our Contact page.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.
Related
See our Terms & Conditions, Contact page, or return Home.